SavveAssist
Remote desktop for unattended access and one-time support sessions: hosted for you on its own, or self-hosted as part of TechSavve NOC.
$29.99 a month per user. Included with TechSavve NOC.
Remote desktop on your terms
Unattended access
Reach your customers’ computers any time, through your own SavveAssist servers. Nothing goes through a third party’s cloud.
One-time support links
Helping someone on a machine you don’t manage? Send a link. They see who is asking, agree to the session and type in the one-time password themselves. Nothing is left behind that allows access later.
A web console for your technicians
Your technicians sign in with their own accounts and two-factor codes, and see the computers they’re allowed to reach, grouped by customer and site.
Session reports
Every connection is recorded: who connected, to which computer, when and for how long.
Windows, macOS and Linux
Signed clients for Windows and macOS, and packages for Linux. Session recording, file transfer, chat, view-only and clipboard controls are built in.
Part of TechSavve NOC too
On the NOC, SavveAssist is installed on managed devices for you over their existing WinRM or SSH connection. Remote Access
Two ways to run it
Run it yourself, in TechSavve NOC (on-prem)
Self-hosted, SavveAssist is part of a TechSavve NOC install on your Linux server: your data stays on your hardware, and a 30-day free trial is built into the installer. On its own, SavveAssist is hosted by us.
Have us host it (SaaS)
We run a private install just for you: its own address, certificate and data, never shared with another customer. We do the updates and nightly off-server copies and keep an eye on it. The price is $29.99 a month per user.
Ready when you are
Ask us to host SavveAssist for you, or try it in TechSavve NOC with a 30-day free trial.