Security & Multi-Tenancy

Serve many customers from one platform, with strict separation between them.

Designed for managed service providers

Three layers of tenant isolation

Every query is filtered by the caller’s tenants, composite foreign keys block cross-tenant references, and PostgreSQL row-level security enforces isolation in the database itself.

Single sign-on or local accounts

Microsoft Entra ID (multi-tenant) or local accounts with Argon2 password hashing and configurable failed-login lockout.

Five roles

MSP admin, technician admin, technician user (view-only), customer admin and customer user.

Encrypted credentials

Device credentials are encrypted and never returned to the browser. Collectors authenticate with their own long-lived credentials.

Audit log

Administrative actions are recorded for review.

Your branding

Operator logo and branding throughout the portal.

See TechSavve RMM in action

Book a free demo with the DFWTechPros team.

Request a DemoCall (214) 430-9342